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If you suspect a child is at risk of harm, please call The Contact Centre on 01744676600

MA Escalation & Resolution

When to use the multi-agency escalation & resolution procedure... 

All professionals across the borough working with children, young people and families need to know what to do about a case where they are worries that professionals are not working well together and as a result a child is not making good enough progress or is at risk.

View the training presentation below to understand the St. Helen's Multi-agency Escalation & Resolution Procedure. Supporting documents can also be found in the links below:


Supporting documents:

word doc Escalation Notice Form

word doc Multi-Agency Escalation Policy


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Useful Documents

SOS Workbook



To make a referral to the Local Authority Designated Officer (LADO) please use the referral form in the first instance.    

         word doc

NB: New changes to the LADO criteria are now in effect